Many organizations, large and small, are undergoing so-called digital transformations. Some companies are going through it in anticipation of meeting and succeeding in a more competitive future; others are going through it as a matter of existential necessity as traditional markets evaporate and present management methods are no longer adequate. While technology challenges come to mind immediately, there are significant organizational, operational management, and talent development issues that must be addressed along the way. A successful transformation is guaranteed to be challenging and may well yield a radical departure from, and have an unsettling impact on, existing company norms and culture.
Join our panel of experienced directors and professionals to discuss the governance implications of these initiatives and learn what questions directors should be asking.
George Carrara is the former President & COO of Kate Spade & Co (KSC), the successor company to Liz Claiborne Inc (LCI). In 2012, George joined LCI as COO & CFO and led a transformational restructuring involving the $500 mil divestitures of Lucky Jeans and Juicy Couture along with a corresponding downsizing of the corporate functions to create KSC in 2014. As a result, George was promoted to President of KSC and, in addition to his responsibilities for all financial, operational, technological and administrative functions, he assumed responsibility for the supply chain, global Ecommerce/Digital, business development and Jack Spade. During his tenure, KSC's Market Cap increased $1.5 Billion, EBITDA increased $140 Mil & Debt decreased $500 mil while KS&C's footprint grew to 450 stores, 48 countries, 50+ licensee, distributor & retailer partnerships. George concluded his stint after navigating the $2.4 billion sale of KS&C sale to Coach Inc. Prior to this, between 1999 through 2011, George held numerous executive level financial & operational positions at Tommy Hilfiger, including COO of the North America region, and was an instrumental party in effectuating a $3.2 billion sale of the global company to PVH. In the 1990's, George held the COO/CFO role at family-controlled apparel company and worked as an advisor in the CPG group of Price Waterhouse. George received a BS Economics from the Wharton School in 1990.
SVP, Managing Director, Broadridge Digital Solutions
Michelle is responsible for digital solutions go-to-market across North America. Leveraging her experience leading businesses on Wall Street and Madison Avenue she drives innovation, helping companies leverage their data and digital assets to bring new communications options to their customers. From wealth and healthcare, to telco and consumer finance, she helps Broadridge clients create new opportunities for engagement that benefit both consumers and brands. Prior to joining Broadridge, Michelle held senior business and operations roles with a number of organizations including a depth of experience in communication strategy design and execution in omni-channel communications through her work at Foote, Cone and Belding (FCB) with companies such as United Healthcare, Bank of America, Verizon, and Citi Bank. She has also held production and operations roles at Kemper Investments, Zurich Financial and Deutsche Asset Management.
Founder and CEO, techtonic.io; Chair of Nominating & Governance and Science & Technology Committees, Nortech Systems
Ryan McManus is the founder of techtonic.io, a new ventures and growth advisory firm, where he works with organizations on new business model development, startups, digital transformation and growth to become digital and technology leaders. He is a member of the Board of Directors of Nortech Systems, the advisory board of CarLabs AI, and previously served on two advisory boards with the Aspen Institute. Ryan is a partner of Professor Rita McGrath of Columbia University, developing new models, valuation tools and software to help leaders address the new strategic requirements at the integration of corporate, growth, innovation, and digital transformation.
Ryan founded Accenture’s Digital Transformation practice and served as the Accenture Strategy COO and leader of the firm’s Corporate Strategy and International Expansion practices. He was also previously the President and SVP of Partnerships and Corporate Development for EVRYTHNG, the world’s leading IoT Smart Products platform company, where he built the world’s leading smart product ecosystem, enabling the digitization of trillions of physical products.
He is the author of numerous articles on digital transformation and corporate strategy and serves as an advisor to Fortune 500 companies, governments, federal agencies, technology startups and non-profits. Ryan is a frequent speaker on digital transformation and growth strategy including with the NACD, Columbia University, the University of Chicago, the G100, and others. He earned his MBA from the University of Chicago Booth School of Business, has worked in over 40 countries and is fluent in English and French.
Multi-company Board Director; Founding Partner, The O Alliance, LLC; CEO, Retail Consulting Inc.
After a career in senior leadership with some of the world’s foremost retailers, Andrea became an early pioneer in digital commerce, and is a noted thought leader on the blurring of “bricks & clicks.” She is the founder of The O Alliance, LLC and CEO of Retail Consulting Inc., a global consulting practice focused on the retail, e-commerce and consumer sector.
Prior to establishing her own consulting business, Ms. Weiss was President of the publically traded multi-channel teen retailer, dELiA*s (DLIA:NASDAQ), President of GUESS (GES:NYSE), Executive Vice President, Chief Stores Officer of L Brands (LTD: NYSE), the parent of leading brands such as Victoria’s Secret, Bath and BodyWorks and Abercrombie and Fitch. Previously, she was Senior Vice President ANN TAYLOR and Director of Merchandising for The Walt Disney Company.
Ms. Weiss holds a Masters of Administrative Science from The Johns Hopkins University and a Bachelor of Fine Arts from Virginia Commonwealth University. She also completed post-graduate studies at Harvard Business School and The Kellogg School at Northwestern University.
Currently, Ms. Weiss acts as advisor to SAP, as a member of the North America Executive Advisory Board and as an advisor to a number of technology start-ups. She is a member of several public boards including: RPT Realty Trust (NYSE:RPT), Cracker Barrel (CBRL: NASDAQ), and Nutrisystem (NTRI:NASDAQ). Previously, Ms. Weiss served on the boards of Chicos, Pep Boys, GSI Commerce, Brookstone and eDiets. Ms. Weiss is also a member of the Advisory Board of The Johns Hopkins Carey School of Business and a trustee of Hampton University since 1998.
She has been a frequent speaker for the National Retail Federation, World Retail Congress, Shop.org, International Council of Shopping Centers, Internet Retailer Conference, ShopTalk, Retail Marketing Society and at major consumer investment conferences. Ms. Weiss was honored by Crain’s New York as one of “40 Under 40” at age 37 and was named by the National Association of Corporate Directors (NACD) as one of America’s top public company Directors in 2016.