Many organizations, large and small, are undergoing so-called digital transformations. Some companies are going through it in anticipation of meeting and succeeding in a more competitive future; others are going through it as a matter of existential necessity as traditional markets evaporate and present management methods are no longer adequate. While technology challenges come to mind immediately, there are significant organizational, operational management, and talent development issues that must be addressed along the way. A successful transformation is guaranteed to be challenging and may well yield a radical departure from, and have an unsettling impact on, existing company norms and culture.
Join our panel of experienced directors and professionals to discuss the governance implications of these initiatives and learn what questions directors should be asking.
SVP, Managing Director, Broadridge Digital Solutions
Michelle is responsible for digital solutions go-to-market across North America. Leveraging her experience leading businesses on Wall Street and Madison Avenue she drives innovation, helping companies leverage their data and digital assets to bring new communications options to their customers. From wealth and healthcare, to telco and consumer finance, she helps Broadridge clients create new opportunities for engagement that benefit both consumers and brands. Prior to joining Broadridge, Michelle held senior business and operations roles with a number of organizations including a depth of experience in communication strategy design and execution in omni-channel communications through her work at Foote, Cone and Belding (FCB) with companies such as United Healthcare, Bank of America, Verizon, and Citi Bank. She has also held production and operations roles at Kemper Investments, Zurich Financial and Deutsche Asset Management.
Founding Partner The O Alliance, LLC and CEO of Retail Consulting Inc.
After a career in senior leadership with some of the world’s foremost retailers, Andrea became an early pioneer in digital commerce, and is a noted thought leader on the blurring of “bricks & clicks.” She is the founder of The O Alliance, LLC and CEO of Retail Consulting Inc., a global consulting practice focused on the retail, e-commerce and consumer sector.
Prior to establishing her own consulting business, Ms. Weiss was President of the publically traded multi-channel teen retailer, dELiA*s (DLIA:NASDAQ), President of GUESS (GES:NYSE), Executive Vice President, Chief Stores Officer of L Brands (LTD: NYSE), the parent of leading brands such as Victoria’s Secret, Bath and BodyWorks and Abercrombie and Fitch. Previously, she was Senior Vice President ANN TAYLOR and Director of Merchandising for The Walt Disney Company.
Ms. Weiss holds a Masters of Administrative Science from The Johns Hopkins University and a Bachelor of Fine Arts from Virginia Commonwealth University. She also completed post-graduate studies at Harvard Business School and The Kellogg School at Northwestern University.
Currently, Ms. Weiss acts as advisor to SAP, as a member of the North America Executive Advisory Board and as an advisor to a number of technology start-ups. She is a member of several public boards including: RPT Realty Trust (NYSE:RPT), Cracker Barrel (CBRL: NASDAQ), and Nutrisystem (NTRI:NASDAQ). Previously, Ms. Weiss served on the boards of Chicos, Pep Boys, GSI Commerce, Brookstone and eDiets. Ms. Weiss is also a member of the Advisory Board of The Johns Hopkins Carey School of Business and a trustee of Hampton University since 1998.
She has been a frequent speaker for the National Retail Federation, World Retail Congress, Shop.org, International Council of Shopping Centers, Internet Retailer Conference, ShopTalk, Retail Marketing Society and at major consumer investment conferences. Ms. Weiss was honored by Crain’s New York as one of “40 Under 40” at age 37 and was named by the National Association of Corporate Directors (NACD) as one of America’s top public company Directors in 2016.